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Customer services

In Pedini we focus our customer service on people

At Pedini, our commitment extends beyond mere products and services—we prioritize customer service above all else.

Choosing Pedini means embarking on a journey where quality is not just a promise, but a tangible experience.

From the initial stages of project consultancy, where our team collaborates closely with you to bring your vision to life, to the ongoing support provided long after the project is complete, we ensure that your satisfaction remains our top priority.

When you choose Pedini, you’re not just investing in a product or service; you’re investing in a partnership built on trust, quality, and unwavering support.

Customer services - Assistance - Pedini Kitchens

Warranty

We are so confident in the quality and the durability of our furniture that we offer a 10-year warranty!

Customer services - Assistance - Pedini Kitchens

Maintenance Manual

A practical and complete manual with clear advice on how to best preserve your Pedini products.

Customer services - Assistance - Pedini Kitchens

Cleaning Kit

Pedini offers you a cleaning kit with everything you need to keep your furniture clean: a microfiber cloth, an organic detergent specific to the cloth and a multi-purpose cream the metal parts.

Customer services - Assistance - Pedini Kitchens

Touch-up Kit

The touch-up kit contains two bottles to mix in equal parts in order to touch up the lacquered surfaces. It also includes a reference sample of the lacquering.

Customer services - Assistance - Pedini Kitchens

10-Year Warranty

At Pedini, we understand that your kitchen is more than just a space, it’s a vital investment in your home, where you’ll spend countless moments over the years.

That’s why we approach kitchen design with the precision of crafting a perfect machine.

Every kitchen model we offer is an original creation, meticulously developed in-house under our strict aesthetic and quality standards. With over sixty years of experience, we oversee each manufacturing stage with meticulous attention to detail, conducting rigorous quality checks and selecting materials with care.

To underscore our confidence in the durability and excellence of our products, our customer service includes 10-year warranty to all our customers at no extra cost.

This warranty covers any manufacturing defects for the first 2 years from the delivery date. Plus, for added peace of mind, you can extend the warranty for an additional 8 years by registering your product within 30 days of assembly. When you choose Pedini, you’re not just investing in a kitchen—you’re investing in quality, longevity, and the assurance that your space will stand the test of time.

Maintenance manual

For years, our company has dedicated itself to pursuing uncompromising quality and crafting designs that are not only innovative but also creative, functional, and ergonomic. We are proud of our products, which is why we ensure that every client receives a comprehensive maintenance manual, a cleaning kit, and a touch-up kit.

These tools are designed to help you maintain your kitchen in pristine condition, ensuring its longevity and beauty for many years to come.

Choosing Pedini means choosing the best customer service!

Customer services - Assistance - Pedini Kitchens

Creativity and innovation

From the spark of genius that ignites a new idea to the meticulous development of a cutting-edge technical solution, the brilliance of the Pedini team shines through at every stage.

Our commitment to customer service goes beyond just delivering exceptional products; it’s about understanding and exceeding the needs and expectations of each individual customer.

At Pedini, customer satisfaction isn’t just a goal, it’s our guiding principle.

Technology

Continuous research of the materials and innovations to concretely improve your everyday life.

Design

A deep passion for beauty, applied to contemporary trends and lifestyles.

Quality

Attention to detail, great durability and minimal environmental impact, even for custom projects.

Livability

Shapes, colors and lighting effects are mainly designed for the needs and the comfort of real people.

Pedini world

We are able to realise custom-made kitchens, living rooms and bathrooms for private and contract customers worldwide

Showrooms and points of sale

Brera Milano,
Lucrezia (PU),
World